We understand that buying things online doesn't always go as planned, but don’t worry, we’ve got you covered! By completing your payment you are accepting the following terms and conditions regarding shipping, and returns of your purchase.
To ensure you are happy with your purchase, please follow our SIZE GUIDE, or email us at email@example.com with any questions.
All Heart Of Sun products are non-refundable.
If for any reason you are unhappy with your recent purchase, please don’t hesitate to contact us as soon as possible. We will gladly allow you to exchange the items or receive a store credit for the value of your purchase. The following applies:
- Items must be received in original condition-unworn, unwashed, with all tags and liners still attached
- Must be returned within 14 days of delivery date
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Once your exchange or store credit has been approved, you will receive a confirmation email
*ALL sale or promo code items are FINAL sale*
If you require a replacement size, color or alternative item/s, you will need to place a new order. We cannot guarantee that we will have your preferred size or color in stock. We will provide you with a store credit (via email) within 4-5 business days of receiving the original item/s.
NOTE: We strongly recommend you obtain delivery confirmation or some other appropriate method to track your exchange. We are not responsible for lost or misdirected exchanges if you do not have proof of shipping and tracking.
In the unusual case of receiving a faulty item, please contact us at firstname.lastname@example.org and we will assist you promptly.