Hey Lady, it didn’t work out? No sweat, it happens!

  We provide simple returns for US domestic orders through USPS and will provide you with a STORE CREDITAll Heart Of Sun products are non-refundable.

 

There is no upfront payment required to create a return label. Once we receive your return we will simply deduct the cost of the return label from your exchange or store credit.

1-2 items - $6 USD

3+ items - $10 USD

  • Items must be received in original condition-unworn, unwashed, with all tags and liners still attached
  • All sale or promo code items 30% off or more are FINAL sale
  • We gladly accept returns for items received within 14 days from delivery and provide you with a store credit or refund. 
  • You will be refunded via the method of payment used only, if your method of payment is mixed using a gift certificate and other, you will receive the gift certificate back and the balance via your other payment method.
  • Once we receive your return, please allow 4-5 days for your return to be processed. We will email you and let you know that your return has been processed.
  • If your order is an international order email us at welcome@heartofsunswim.com

 

Please email us for a return label at welcome@heartofsunswim.com and include ORDER #, ITEMS BEING RETURNED, & REASON FOR RETURN. 

 

NOTE: We strongly recommend you obtain delivery confirmation or some other appropriate method to track your exchange. We are not responsible for lost or misdirected exchanges if you do not have proof of shipping and tracking.

In the unusual case of receiving a faulty item, please contact us at welcome@heartofsunswim.com and we will assist you promptly.