FAQ

Hey Babe! Got some questions? Take a look at our FAQ and see if you can find what you need! 

We are working hard to answer all your inquiries as soon as possible. Our team is in the office Monday, Wednesday, and Friday from 9am-6pm EST. Please allow 24-72 hours during business days to receive a response.

Will an out-of-stock item be restocked?

If an item is out of stock, please sign up for the restock notifications on the product page. As soon as a product is restocked, you will be notified immediately.

I’m after some sizing information.

Here is our SIZE GUIDE. We also give a description of fit on the product page, so have a look to see if an item runs big or small or has any adjustable features. You can always reach out to us for further help!

How do I return an item?

We gladly accept exchanges for unworn items in original condition with the attached tags if it doesn’t work out. For information, please visit our RETURNS PAGE.

How much is shipping, and how long will it take?

We offer free shipping for US orders & orders over $150 from Australia! 

First Class shipping can take 2-5 business days.

Priority mail takes 2-3 business days.

Priority Mail Express is 1 business day.

USPS First Class or DHL Priority can ship international orders.

United States -  Free shipping on orders over $150 - $10 for standard shipping 3-4 business days (2-30 processing days), $48 express shipping 1-2 business days shipping time (2-30 processing days)

Australia - DHL Express 3-5 business days, $35 for orders $60 and up, $30 for $250 and up.

Rest of the world - DHL Express $35

IF YOU WOULD LIKE AN ESTIMATED SHIP DATE, PLEASE REACH OUT TO US.

How long will it take to pack and send my order?

ALL orders are processed within 2-14 business days.

Please be aware we practice sustainable manufacturing, as most styles are made to order. For example, please allow up to 2-5 days for your item to be shipped during busy holidays and sales. Please note that we do not operate on weekends, so if you’ve ordered late on Friday or over the weekend, your order will not be dispatched until Monday.  

I have yet to receive a confirmation email.

Depending on the information entered at checkout and host, your mail may have been directed to a junk or ‘Promotions’ folder. Please check here first before submitting a contact form.